Privacy Policy

Effective Date: 11/9/2025

At The Glamp Edit, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you book a glamping stay or a pop-up picnic with us.

1. Information We Collect

When you make a booking, we may collect the following information:

- Personal details: Name, email address, phone number, and home address.

- Booking details: Date, location, number of guests, and any special requests.

We may also ask you to complete and sign a waiver before your booking. This waiver includes your basic details and signature, and is required by our insurance provider. Waivers are stored securely and are used strictly for insurance purposes only.

2. How We Use Your Information

We use the information you provide to:

- Confirm and manage your booking.

- Communicate with you about your stay or event.

- Arrange holiday park site fees on your behalf (for our Glamp and Stargazing package).

- Send important updates or reminders.

- Improve our services and guest experience.

We will never sell your information to third parties.

3. Sharing Your Information

We only share your information when necessary:

- Holiday parks – If you book a glamping or stargazing package, we provide your name, address, and stay dates so your site booking can be made on your behalf.

- Service partners – For set up or delivery purposes (e.g., picnic set ups).

All partners are required to respect your privacy and only use your information for the purpose of providing the service.

4. Payments

At this time, we do not accept online payments. All payments are made via bank transfer directly to us. We do not collect or store credit/debit card details.

5. Data Security

We take reasonable steps to keep your information safe. Your details are stored securely and only accessed by our team for booking purposes.

6. Your Rights

You have the right to:

- Access the personal information we hold about you.

- Request corrections if your details are inaccurate.

- Ask us to delete your information (where legally possible).

To do this, simply email us at [email protected].

7. Cookies & Website Use

Like most websites, we may use cookies to improve your browsing experience and help us understand how our site is used. You can adjust your browser settings to manage cookies at any time.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us at:

📧 [email protected]

📞 0432146205

✨ We want you to feel confident booking with us, knowing your details are safe and respected.